Depending on the model, our scooters either have an app-activated immobilizer or the display can be password-protected.
Both versions have advantages and disadvantages, but have one thing in common: they prevent unauthorized use of the scooter when it is parked under supervision. Neither model offers theft protection and therefore cannot replace a lock. This is not what these models are designed for. They are suitable, for example, for preventing children playing with the scooter at an unobserved moment.
Immobilizer
Models with a TFT display (and compatibility with the VMAX CONNECT app) can activate an immobilizer via app. The immobilizer makes it significantly more difficult to turn the rear wheel by creating an electromagnetic field. This requires a permanent current flow and thus drains the battery.
PIN lock
The password lock on scooters with a TFT display consists of a 4-digit, numerical PIN that you can freely assign. If this function is activated in the menu, this code is then called up when the scooter is started. You can see how to activate the PIN lock in the video below and you will find a description in your operating instructions.
Attention: Once the PIN lock has been set, make sure you remember the password and only set the code in a quiet moment when you can concentrate on it.
Once a PIN has been set, it can only be removed by us on site; this is not possible via remote maintenance and is associated with costs.