Replace the charging port

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In this guide, we'll show you step by step how to replace the charging port on your VMAX E-Scooter Hub, VX2 Gear, or VX4_2B E-Scooter yourself.

Model VX2 Hub, VX2 Gear, VX4_2B
Time required approx.25 minutes
Difficulty medium

Tools needed

  • 3.5 mm Allen wrench
  • Phillips screwdriver
  • Needle-nose pliers
  • Replacement part: Charging port
Before you begin, make sure your VMAX E-Scooter is E-Scooter . Work on a stable surface and have all your tools within easy reach.

Instructions

1

Loosen the side cover

Loosen the side cover on the footrest

Use a 3.5 mm Allen wrench to loosen the two screws on the side panel near the charging port.

Loosen the side cover on the footrest

Also use a Phillips-head screwdriver to remove the screw under the footrest.

2

Remove the cover

Remove the rubber mat

Carefully loosen the rubber pad at the edge of the footrest.

Then carefully pull out the side cover.

Remove the side cover

Disconnect the connectors from the turn signal and the charging port.

After that, you can remove the side cover completely.

3

Remove the charging port

Loosen and remove the charging port

Hold the charging port connector in place with needle-nose pliers and carefully unscrew it.

Loosen and remove the charging port

Open the cover and remove the charging port.

4

Install a new charging port

Insert and install the new charging port

Insert the new charging port and secure it with the nut.

Reconnect the connectors for the turn signal and the charging port.

Carefully slide the cables back into the footrest and reattach the side cover using the two Allen screws and the Phillips screw.

When assembling the unit, make sure that all screws are tightened properly and that no cables are pinched or damaged.

Check the result

After assembly, check that the charging port is properly seated and that charging works correctly. Pay special attention to ensure it is securely seated and that the connection is clean.

E-Scooter the repair, start by testing your VMAX E-Scooter carefully by plugging it into the charger for a short while.

Frequently Asked Questions

Here you'll find answers to frequently asked questions about this repair.

How can I tell if the charging port is broken?

Common signs include charging issues, a loose connection, or the scooter not charging at all. In many cases, the problem is directly related to the charging port.

Is there anything in particular I need to keep in mind during the removal process?

Yes, especially the connectors. Pull them apart carefully—don’t pull on the cable—to avoid damaging them.

What should I do if the scooter won't charge after changing the battery?

Check all connections and make sure the charging port is securely plugged in. If the problem persists, we recommend having it checked by a service center.

If you're unsure or need help, our local service teams are here to assist you.