Your new VX4 (2nd generation)

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Your package just arrived! 

We're just as excited as you are. But before you get started, there are a few important things to keep in mind: 

  1. Tire pressure

    While the scooter was in the box, the tires may have lost some air pressure. Riding with insufficient tire pressure can cause a variety of problems with the scooter, since one of the tire’s key functions is to provide suspension for the scooter.
    Be sure to inflate both tires before your first ride. Depending on the rider's weight, the tire pressure should be between 2.5 and 3.0 bar.

  2. drum brake

    It is essential to adjust the scooter's mechanical drum brake to your weight before riding.
    To do this, turn the adjustment wheel at the bottom of the Bowden cable either slightly further up (the brake will then engage more firmly) or down (the brake will then engage more gently).

  3. Regenerative brake

    The electric motor brake is a regenerative brake. When the scooter is turned off or the motor is running at low speed, the braking force is very low.
    The regenerative brake is activated by both brake levers. 

  4. disc brake

    The VX4 is equipped with a mechanical disc brake on the rear wheel. Before your first ride, you should check that the brake moves freely and applies evenly.
    ATTENTION:
    • You may hear some slight noises during the first few braking operations—the brakes need to bed in first. This is completely normal and nothing to worry about.
    • The brake disc can get hot while driving. Please do not touch it immediately after use.

  5. App Connections

    The app provides you with a wealth of useful information about your scooter and helps you plan your trips in advance, including charging stops. Please note that the app is purely optional and is not required to use the scooter.
    To connect your scooter to your phone via Bluetooth, you'll need the VMAX E-SCOOTER (available for iOS and Android). 

  6. PIN lock

    You can find all the information you need on how to lock your scooter with a password or change the PIN in our video:


  7. Kickstart or Zerostart

    This is how we refer to the scooter’s two starting modes. We recommend the kickstart mode especially for inexperienced riders. In this mode, the scooter won’t start if you simply twist the throttle; instead, the scooter must already be rolling. In this mode, you start off as if you were riding a kick scooter and only apply the throttle once you’re already rolling and both feet are securely on the footboard.
    With a zero-start, the scooter moves forward from a standstill. Since the drive comes from the rear wheel, the front wheel may lift off the ground if you shift your weight to the back of the scooter.
    To switch between the two modes, you'll find the corresponding button in the VMAX E-SCOOTER dashboard. 

  8. Adjustable oil-pressure suspension

    The VX4 is equipped with adjustable oil-pressure suspension at the front, which you can adjust to suit your weight or riding style. The adjustment is made using the adjustment screw on the suspension fork. The softest setting is selected by default—recommended for a load of approximately 60 kg. For greater comfort or if you weigh more, you can set the suspension to a stiffer setting:
    • Factory setting (softest setting) – recommended for approx. 60 kg
    • Approx. 4 turns – medium setting, recommended for approx. 90 kg
    • Approx. 8.5 turns – hardest setting, recommended for maximum load

      Note: Turn the adjustment screw clockwise to make the suspension stiffer. Turn it counterclockwise to make it softer.

  9. USB port on the handlebar

    Your VX4 lets you charge your phone while riding so you can use the navigation system even on long trips. A USB-C port is located below the left control unit. To use this port, connect the cable and your phone to your scooter while they are turned off, and then turn on your scooter. This is the only way to activate the port’s power supply.